Skip to content
LAVA Diagnostics
Contact

Talk to an analyst, not a support queue

Technical questions about method suitability, sample requirements or interpreting a result are answered by the people who run the instruments.

Send us a message

All fields marked with an asterisk are required.

We use your details only to answer this enquiry. We do not add enquirers to marketing lists.

Direct contact

Email
support@lavadiagnostics.com
Laboratory hours
Monday - Friday, 08:00-18:00 CT
Sample shipping address
LAVA Diagnostics
Analytical Sciences Building
1400 Research Parkway, Suite 300
Nashville, TN 37209
United States

Always include your order number inside the package. Shipments without one are held until the sender can be identified.

Checking a certificate?

You do not need to contact us to confirm a certificate is genuine. Enter its number or scan its QR code and you will get an answer immediately.

Verify a Certificate

Before you ship

We cannot accept HGH, HCG, HMG, testosterone or related hormone preparations, nor cosmetic injectables of unverified origin. Samples outside our scope are declined at receiving and returned at the sender's cost.